Privacy Policy
Last updated October 26, 2026
This Privacy Policy explains how Proper Roofing Inc ("Proper Roofing", "we", "us") collects, uses and protects personal information when you visit https://properoofing.com, request an estimate, or use our roofing, impact window and remodeling services. By using our website or services you agree to this policy.
Information we collect
- Information you give us: your name, phone number, email address, property address and anything you write in our estimate or contact forms, or tell us by phone, text or email.
- Information collected automatically: standard website data such as pages visited, browser type, device, approximate location and referring site, collected through cookies and analytics tools.
- Project information: photos, measurements, permits, inspection records and payment records created while we work on your property.
How we use it
- To respond to your inquiry, schedule and confirm appointments, prepare estimates and deliver the services you hired us for.
- To send project, permit, inspection and invoice updates.
- To ask for feedback or a review after a job is complete.
- To tell you about offers, seasonal specials and financing options, where you have agreed to receive them.
- To operate, secure and improve our website.
- To comply with Florida and federal law, including licensing and permitting requirements.
SMS / text messaging
When you provide your phone number to Proper Roofing Inc, you consent to receive text messages from us about your project, appointments, invoices, reviews and promotional offers. Message frequency varies; message and data rates may apply. You can opt out at any time by replying STOP, or get help by replying HELP or contacting us at (786) 999-5353 or [email protected]. Consent to receive text messages is not a condition of purchasing any goods or services.
Phone numbers and SMS consent are not shared with or sold to third parties or affiliates for marketing purposes.
Sharing your information
We do not sell your personal information. We share it only with:
- Service providers who help us operate — for example our CRM and messaging platforms, email providers, payment processors, financing partners you choose to apply with, and the permitting and inspection authorities for your project. They may use your information only to perform those services for us.
- Subcontractors and suppliers working on your project, limited to what they need to do the work.
- Authorities when required by law, subpoena or to protect our rights, property or safety.
Cookies and analytics
Our website uses cookies and similar tools (such as Google Analytics, Google Ads and Meta pixels, and call-tracking numbers) to measure how visitors use the site and to show relevant ads. You can control cookies through your browser settings; the site still works with cookies disabled.
Keeping your information
We keep project and customer records for as long as needed to provide warranty service, meet Florida licensing and tax record-keeping requirements, and resolve disputes. Marketing contact data is kept until you opt out.
Security
We use reasonable administrative and technical safeguards to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your choices
- Reply STOP to any text message to stop receiving texts.
- Use the unsubscribe link in any marketing email.
- Email [email protected] to ask what information we hold about you, to correct it, or to request deletion where the law allows.
Children
Our services are for homeowners and businesses. We do not knowingly collect information from anyone under 18.
Changes to this policy
We may update this policy from time to time. The date at the top shows when it last changed; continued use of our website or services after a change means you accept the updated policy.
Contact
Proper Roofing Inc
1011 Ives Dairy Rd Suite 210, Miami, FL 33179
(786) 999-5353 · [email protected]